Steps to Complete the Student Direct Loan Application Process


Step 1:  Go to
Step 2:  Log in using your FSA ID or email and password.
Step 3:  Click on Complete Entrance Counseling (first-time borrowers only).
Step 4:  Choose Entrance Counseling as an Undergraduate Student and complete all sections.
Step 5:   Once the Entrance Counseling section is finished, complete the loan agreement for a subsidized/unsubsidized loan(MPN).

Step 6:
  Sign, date and return one copy of your Financial Aid Award Letter to the Financial Aid Office. 
Your signed award letter gives us permission to process your loan on your behalf.
The Direct Loan Basics brochure will answer many questions you may have about the Direct Student Loan programs:


Steps to Complete a Direct PLUS Loan

Step 1:   Go to
Step 2:   Parent logs in using their FSA ID or email and password.
Step 3:   Choose "Apply for a PLUS loan."
Step 4:   Scroll down and choose "Parent PLUS" to initiate your credit check.  Complete all sections.
Step 5:    Your credit check remain active for 90 days only.  Another credit check will be performed if your loan application is certified by the college after 90 days has lapsed.  If approved, complete the Direct PLUS Master Promissory Note.
The Direct PLUS Loan Basics brochure will answer many of your questions you may have about the Direct PLUS loan:


Not sure if your parent will qualify for a Direct PLUS Loan? Review the requirements at:

(.pdf, 41K)

Alternative Loan Self Certification

If you are borrowing in an alternative loan program, the Private Education Loan Applicant Self-Certification form must be completed and returned to your lender before your loan funds can be disbursed.

(.pdf, 36K)

Student Loan Counseling Tools

This handbook offers in depth information on federal loan programs.

(.pdf, 1355K)

This guide will assist you with questions you may have during your entrance counseling session.

(.pdf, 346K)

This guide will assist you with any questions you may have with your Federal Direct Loan, including repayment options, deferments, forbearance and loan consolidation.

(.pdf, 386K)
To determine where your federal loans are being serviced, please visit the National Student Loan Data System (NSLDS) at  Servicers that are currently contracted with the Department of Education are:

Loan Servicer








FedLoan Servicing (PHEAA)


Granite State – GSMR


Great Lakes Educational Loan Services, Inc.








OSLA Servicing




FSA Student Loan Ombudsman:  Borrowers can contact the FSA Student Loan Ombudsman if they are experiencing problems or disputes with the loan servicing agency.  This is a free service that may assist you in resolving repayment issues you are having with your federal loan servicer.
FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633
Phone:  877-557-2575
Fax:  606-396-4821

Loan Forgiveness/Cancellation

Wells College recommends that students exhaust their federal and/or state financial aid resources first before considering other financing options with the use of the Free Application for Student Aid (FAFSA).  The reasons we request students complete the FAFSA are:


·        to determine if your are eligible for grant (non-loan) funds
·        to offer the least expensive student financing options through the Federal Loan Programs  

After exhausting all federal, state and institutional funds, many students are still left with educational costs.  To assist students in paying for these expenses, banks and lenders provide private alternative educational loans. 



Alternative (Private) Loans are in the student’s name.  You have a right to use the lender of your choice.   If the alternative loan program you choose requires a school certification, the student can borrow up to the cost of enrollment .    

Private education loan programs:

  • Are not government-sponsored
  • Are not regulated on interest rates, deferment or payment options
  • Often require a co-signer
  • Interest rates are determined by the lender (typically depend on borrower and co-borrower’s credit worthiness)
  • Fees are determined by the lender (typically depend on borrower and co-borrower’s credit worthiness
We strongly recommend that you carefully read the terms of your Alternative Loan to know exactly what costs will be involved.  We also recommend that you contact the lenders directly for any questions you may have so that you fully understand what will be required and what total you will be repaying. 


To assist you with your search of Alternative Loan options, you may want to consider visiting the following 3rd party websites.  These sites will offer a variety of lender alternative loan products and comparisons.  

Loan Resource Links

Direct Stafford Loan borrowers may visit this website to download deferment, cancellation and hardship forms.
Heartland ECIS (formerly Campus Partners is the servicer for the Perkins Loan program.  This site will allow you to download forms and check the status of your Perkins Loan account.
This site will allow you to check status of your loan and disburements made.  You will need to use your FAFSA Pin to access this site.

Direct loan borrowers can review all income based repayment options that are currently available on their Direct Loans.

Find out what your options are in the event you have defaulted on your federal student loan.

This link will bring you to the federal loan deferment request form. Please be sure to complete all information under the borrower sections.

There are several different repayment options to consider when you are paying back your Federal Direct Loan(s).  To help you choose your student loan repayment option, visit the interactive Repayment Options tool at
Remember, your monthly payments and how long it takes to satisfy your loan depends on the repayment plan you choose.
To compare the different repayment options, visit the repayment calculator at Income based repayment options are based on your overall federal loan debt, income and family size.