Important Information Regarding Accessing Your 1098-T Form


Regarding the Payment Portal to the Right ------>

If you are paying an amount greater than $999.99, such as $1,000.00, the Amount Displayed will show $1.00.

The transaction will go through as $1,000.00. You will see the appropriate amount on the second page when you click Submit.

You will see your balance decrease by the amount of your Payment at the conclusion of the transaction.

Thank you for your understanding. IT is working on this issue; rest assured that your payment is being processed correctly.

Please contact if you have any questions or concerns.



As of February 2024, our tax form partner, ECSI, has significantly changed their website. Creation of an ECSI account is now required; see below for the details.

Electronically Access the 1098-T

  • Visit ECSI's website
  • Select the "Learn More About Your 1098 Tax Documents" box
  • Select the "Want to access your 1098-T or 1098-E tax form? Click here to sign in or create a user profile" box. 
    • Get more detailed instructions by selecting "Click here to Learn About Your 1098-T Tax Document."
  • Under the "Register" form, follow the prompts to create a new profile.

You will need your Heartland key to connect your account to Wells College.

    • If you signed up to receive your tax form electronically (completed the electronic consent application) before receiving your tax form, your Heartland Key will be in the email communication you received from ECSI on behalf of your school. If you cannot locate this email, you must call their Contact Center at 866-428-1098 to get your Heartland Key over the phone or have the email resent to you.
    • If you received a printed tax form that was mailed to your address, you will need to call the Contact Center at 866-428-1098. Once you have verified your identity, they can either provide your Heartland Key over the phone or they can send an email with your Heartland Key to you.
    • If you are unable to locate this key:
      • Contact ECSI at 866-428-1098 or 888-549-3274 or
      • Contact Student Accounts at 315-364-3205, or visit us in person at 216 Macmillan Hall.